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How to Maintain Your Freezer / Refrigerator to Receive the Most Efficient and Successful Operation

You have selected one of the finest commercial refrigeration units made. It is manufactured under strict quality controls with only the best quality materials available. Your TRUE cooler when properly maintained will give you many years of trouble-free service.

 

WARNING!

Use this appliance for its intended purpose as described in this Owner Manual. This cabinet contains fluorinated greenhouse gas covered by the Kyoto Protocol (please refer to cabinet’s inner label for type and volume, GWP of 134a= 1,300. R404a= 3,800).

 

 

SAFETY PRECAUTIONS

 When using electrical appliances, basic safety precautions should be followed, including the following:

 

This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.

• Do not allow children to climb, stand or hang on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

• Do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may stick to these extremely cold surfaces.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• Keep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small; be careful closing doors when children are in the area.

 

NOTE: We strongly recommend that any servicing be performed by a qualified individual.

 

 

  • Unplug the refrigerator before cleaning and making repairs.
  • Setting temperature controls to the 0 position does not remove power to the light circuit, perimeter heaters, or evaporator fans.

 

 

SAFETY INFORMATION

 

PROPER DISPOSAL OF THE FREEZER / REFRIGERATOR

 

DANGER!

RISK OF CHILD ENTRAPMENT

 

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous… even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.

 

Before You Throw Away Your Old Refrigerator or Freezer:

 

• Take off the doors.

• Leave the shelves in place so that children may not easily climb inside.

 

Refrigerant Disposal

 

Your old refrigerator may have a cooling system that uses “Ozone Depleting ” chemicals. If you are throwing away your old refrigerator, make sure the refrigerant is removed for proper disposal by a qualified service technician. If you intentionally release any refrigerants you can be subject to fines and imprisonment under provisions of the environmental regulations.

 

USE OF EXTENSION CORDS

NEVER USE AN EXTENSION CORD! TRUE will not warranty any refrigerator that has been connected to an extension cord.

 

REPLACEMENT PARTS

 

• Component parts shall be replaced with like components.

• Servicing shall be done by authorized service personnel, to minimize the risk of possible   ignition due to incorrect parts or improper service.

• Lamps must be replaced by identical lamps only.

• If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

 

SAFETY INFORMATION

 

WARNING!

HOW TO CONNECT ELECTRICITY

 

Do not, under any circumstances, cut or remove the ground prong from the power cord. For personal safety, this appliance must be properly grounded.

 

The power cord of this appliance is equipped with a grounding plug which mates with a standard grounding wall outlet to minimize the possibility of electric shock hazard from this appliance.

 

Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

 

If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with the properly grounded wall outlet.

 

The refrigerator should always be plugged into it’s own individual electrical circuit, which has a voltage rating that matches the rating plate.

 

This provides the best performance and also prevents overloading building wiring circuits which could cause a fire hazard from overheated wires.

 

Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.

 

Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

 

 When removing the refrigerator away from the wall, be careful not to roll over or damage the power cord.

 

 

USE OF ADAPTER PLUGS

(North America Use Only!)

NEMA plugs:

It is the customer’s responsibility to make sure receptacle wiring meets all local electrical codes. TRUE recommends hiring a licensed qualified electrician to make this change. TRUE uses these types of plugs. If you do not have the right outlet have a certified electrician install the correct power source. The incoming power source to the cabinet including any adapters used must have the adequate power available and must be properly grounded. Only adapters listed with UL should be used.

 

INSTALLATION / OPERATION INSTRUCTIONS

OWNERSHIP

 

To ensure that your unit works properly from the first day, it must be installed properly. We highly recommend a trained refrigeration mechanic and electrician install your TRUE equipment. The cost of a professional installation is money well spent.

 

Before you start to install your TRUE unit, carefully inspect it for freight damage. If damage is discovered, immediately file a claim with the delivery freight carrier.

TRUE is not responsible for damage incurred during shipment.

 

REQUIRED TOOLS

• Adjustable Wrench

• Phillips Head Screwdriver

• Level

 

UNCRATING

 

NOTE Units with a solar thermometer will experience a 15 second delay after exposed to light before it reads the proper temperature.

 

The following procedure is recommended for uncrating the unit:

A. Remove the outer packaging, (cardboard and bubbles or styrofoam corners and clear plastic). Inspect for concealed damage. Again, immediately file a claim with the freight carrier if there is damage.

 

B. Move your unit as close to the final location as possible before removing the wooden skid.

 

C. Remove door bracket on swinging glass door models (see image 1-2). Sliding glass door models contain shipping blocks (three for each door). Remove the two styrofoam blocks taped to the top of the door tracks (see image 3). The shipping blocks are orange in color and by opening the door a little the blocks can be removed (see images 4-6). Do not throw the bracket or blocks away. For future cabinet movement the bracket and blocks will need to be installed so the glass door does not receive any damage. (See image for bracket and shipping block removal)

NOTE Keys for coolers with door locks are located in warranty packets.

 

INSTALLATION / OPERATION INSTRUCTIONS

 

LOCATING

 

A. Remove louver from the front of cabinet (see page 17 for louver grill removal / reinstallation) and backguard (if applicable) from rear of cabinet.

 

B. Skid bolts are located in each of 4 corners inside cabinet bottom. (See photo A).

 

C. Remove skid bolts. (See photo B).

 

D. Cut straps if applicable. (See photo C).

 

E. Carefully lift cabinet off of skid.

 

F. Appliance tested according to the climate classes 5 and 7 for temperature and relative humidity.

 

LEVELING

 

A. Set unit in its final location. Be sure there is adequate ventilation in your room. Under extreme heat conditions, (100°F+, 38°C+), you may want to install an exhaust fan.

 

WARNING Warranty is void if ventilation is insufficient.

 

B. Proper leveling of your TRUE cooler is critical to operating success (for non-mobile models). Effective condensate removal and door operation will be effected by leveling.

 

C. The cooler should be leveled front to back and side to side with a level.

 

D. Ensure that the drain hose or hoses are positioned in the pan.

 

E. Free plug and cord from inside the lower rear of the cooler (do not plug in).

 

F. The unit should be placed close enough to the electrical supply so that extension cords are never used.

 

 

REMOTE UNITS (This section applies to remotes only!)

REMOTE UNITS (This section applies to remotes only!)

 

• Remote cabinets must be ordered as remote. We do not recommend converting from a standard self contained to remote system.

• All remote cabinets must be hard wired.

• No castors available.

• All remote cabinets come standard using 404A refrigerant.

• All remote units come standard with expansion valve, liquid line solenoid, heated condensate pan, and defrost timer when applicable.

• Contact TRUE Technical Service for BTU requirements.

• No wiring necessary between cabinet and condensing unit.

• All remote condensing units purchased from TRUE are 208/230 volts single phase.

 

If you have any questions regarding this section, please call TRUE at 1-(800)-325-6152.

 

 

INSTALLATION / OPERATION INSTRUCTIONS

INSTALLATION OF CASTORS OR OPTIONAL LEGS

 

Securing Castors and Legs

To obtain maximum strength and stability of the unit, it is important that you make sure each castor is secure. Optional legs are hand-tightened securely against the lower rail assembly see image 4-5. The bearing race on the castor or the top edge of the leg must make firm contact with the rail.

Unit leveling

Four leveling shims have been provided for leveling castored units positioned on uneven floors. Shims must be positioned between rail end and bearing race.

 

  1. Turn the bearing race counter-clockwise until the cabinet is level. Level front to back and side to side. (diagonally)
  2. Install the desired number of shims, making sure the slot of the shim is in contact with the threaded stem of the castor. (See image 2)
  3. If more than one shim is used, turn the slot at a 90° angle so they are not in line.
  4. Turn the bearing race clockwise to tighten and secure the castor by tightening the anchoring bolt with a 3/4 inch open-end wrench or the tool provided. (See image 3)

 

CAUTION To avoid damage to lower rail assembly, slowly raise unit to upright position.

 

NOTE Open holes located on the cross members of the frame rail should be plugged before unit is in use.

 

 

INSTALLATION / OPERATION INSTRUCTIONS

INSTALLING OPTIONAL CASTORS ON A T-12FG

 

Final Location

 

A. Place styrofoam corners behind cooler for cushion and carefully tilt unit on it’s back.

B. Remove the louvered grill by removing four phillips-head screws.

C. Remove the four bolts from the skid with an adjustable wrench, and locate the four castors. Castors are placed inside cooler, within the bubble wrap.

D. Install one castor in each of the four female threaded areas as indicated. NOTE Two out of the four castors are designated with an “F” for front. These are provided with hand-brakes. Position these castors in FRONT of the unit.

E. When all castors have been threaded fully, replace grill and lift unit; positioning it into its final location.

F. Ensure that the two front castors are positioned FORWARD as illustrated and locked down with the hand-brakes. WARNING Unit may tip forward if procedure “F” is not strictly followed.

G. Units final location should be adequately ventilated. Conditions where heat exceeds 100ºF require an exhaust fan.

H. Ensure that the drain hose for hoses are positioned in the pan.

I. Free plug and cord from inside the lower rear of the cooler (Do Not Plug In.)

 

WARNING Warranty is VOID if ventilation is insufficient.

 

J. The unit should be placed close enough to the electrical supply so that extension cords are NEVER used.

K. Proper leveling of your TRUE cooler is critical to operating success. Effective condensate removal and door operation will be effected by leveling. Adjust castors or add shims.

 

WARNING Cabinet warranties are void if OEM power cord is tampered with. TRUE will not warranty any units that are connected to an exten- sion cord.

 

INSTALLATION / OPERATION INSTRUCTIONS

SLIDE DOORS

 

STEP 1 Before removing slide door do not use the side latch. Tension on the door cord is needed to execute these operation instructions. Doors can not be removed unless placed in specific locations stated in these instructions.

 

STEP 2 Two Door Units: Slide the front door so it is centered on the cabinet. The door can not be removed unless it is centered

Three Door Units: Slide the middle door to the right side so the glass is centered with the left edge of the right side door.

 

STEP 3 After centering the door lift it up and tilt top of door towards the back of the unit so the rollers are out of the top channel. Swing the bottom of the door out of the bottom channel. Then remove the door and set it down.

 

STEP 4 Slide right door to the left so left edge lines up with the left edge of TRUE Logo located above the door. Then lift door out of track same way.

 

STEP 5 Slide left door to the right so right edge lines up with the end of the TRUE Logo located at the top of the door frame. Then lift door out of track same way.

 

STEP 6 Remove door cord from roller bracket. The black plastic tab holding the door cord slides out the back.

 

STEP 7 Let the door cord slowly retract back into the door side channel. The knot tied at the end of the door cord will keep the cord from retracting all the way back into the door channel.

 

 

INSTALLATION / OPERATION INSTRUCTIONS

CONDUCTORS AND CIRCUITS

 

Wire Gauge for 2% Voltage Drop in Supply Circuits

 

115 Volt Distance In Feet To Center of Load

 

115 Volt

Amps      20           30           40           50           60           70           80           90           100         120         140         160

 

2              14           14           14           14           14           14           14           14           14           14           14           14

3              14           14           14           14           14           14           14           14           14           14           14           12

4              14           14           14           14           14           14           14           14           14           12           12           12

5              14           14           14           14           14           14           14           12           12           12           10           10

6              14           14           14           14           14           14           12           12           12           10           10           10

 

7              14           14           14           14           14           12           12           12           10           10           10           8             

8              14           14           14           14           12           12           12           10           10           10           8              8

9              14           14           14           12           12           12           10           10           10           8              8              8

10           14           14           14           12           12           10           10           10           10           8              8              8

12           17           17           12           12           10           10           10           8              8              8              8              6

 

14           14           14           12           10           10           10           8              8              8              6              6              6             

16           14           12           12           10           10           8              8              8              8              6              6              6             

18           14           12           10           10           8              8              8              8              8              8              8              5

20           14           12           10           10           8              8              8              6              6              6              5              5             

25           12           10           10           8              8              6              6              6              6              5              4              4             

 

30           12           10           8              8              6              6              6              6              5              4              4              3

35           10           10           8              6              6              6              5              5              4              4              3              2

40           10           8              8              6              6              5              5              4              4              3              2              2             

45           10           8              6              6              6              5              4              4              3              3              2              1

50           10           8              6              6              5              4              4              3              3              2              1              1                             

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wire Gauge for 2% Voltage Drop in Supply Circuits

 

Distance In Feet To Center of Load

 

230 Volt

Amps      20           30           40           50           60           70           80           90           100         120         140         160

 

5              14           14           14           14           14           14           14           14           14           14           14           14          

6              14           14           14           14           14           14           14           14           14           14           14           12

7              14           14           14           14           14           14           14           14           14           14           12           12

8              14           14           14           14           14           14           14           14           14           12           12           12

9              14           14           14           14           14           14           14           14           12           12           12           10

 

10           14           14           14           14           14           14           14           12           12           12           10           10

12           14           14           14           14           14           14           12           12           12           10           10           10

14           14           14           14           14           14           12           12           12           10           10           10           8

16           14           14           14           14           12           12           12           10           10           10           8              8

18           14           14           14           12           12           12           10           10           10           8              8              8

 

20           14           14           14           12           10           10           10           10           10           8              8              8             

25           14           14           12           12           10           10           10           10           8              8              6              6             

30           14           12           12           10           10           10           8              8              8              6              6              6             

35           14           12           10           10           10           8              8              8              8              6              6              5

40           14           12           10           10           8              8              8              6              6              6              5              5

 

50           12           10           10           8              6              6              6              6              6              5              4              4             

60           12           10           8              6              6              6              6              6              5              4              4              3

70           10           10           8              6              6              6              5              5              4              4              2              2

80           10           8              8              6              6              5              5              4              4              3              2              2             

90           10           8              6              6              5              5              4              4              3              3              1              1             

100         10           8              6              6              5              4              4              3              3              2              1              1

 

 

INSTALLATION / OPERATION INSTRUCTIONS

 

ELECTRICAL INSTRUCTIONS

A. Before your new unit is connected to a power supply, check the incoming voltage with a voltmeter. If anything less than 100% of the rated voltage for operation is noted, correct immediately.

B. All units are equipped with a service cord, and must be powered at proper operating voltage at all times. Refer to cabinet data plate for this voltage.

 

TRUE requires that a sole use circuit be dedicated for the unit. Failure to do so voids warranty.

 

WARNING Compressor warranties are void if compressor burns out due to low voltage.

 

WARNING Power supply cord ground should not be removed!

 

WARNING Do not use electrical appliances inside the food storage compartments of the appliances unless they are of the type recommended by the manufacturer.

 

NOTE To reference wiring diagram - Remove front louvered grill, wiring diagram is positioned on the inside cabinet wall.

 

SEALING CABINET TO FLOOR

 

Step 1 - Position Cabinet Allow one inch between the wall and rear of the refrigerator to assure proper ventilation. For freezers 3 inches between the wall and rear of the cabinet will assure proper ventilation.

 

Step 2 - Level Cabinet Cabinet should be level, side to side and front to back. Place a carpenter’s level in the interior floor in four places:

A. Position level in the inside floor of the unit near the doors. (Level should be parallel to cabinet front). Level cabinet.

B. Position level at the inside rear of cabinet. (Again level should be placed parallel to cabinet back). C. Perform similar procedures to steps a & b by placing the level on inside floor (left and right sides - parallel to the depth of the cooler). Level cabinet.

 

Step 3 Draw an outline on the base on the floor.

 

Step 4 Raise and block the front side of the cabinet.

 

Step 5 Apply a bead of “NSF Approved Sealant”, (see list below), To floor on half inch inside the outline drawn. The bead must be heavy enough to seal the entire cabinet surface when it is down on the sealant.

 

Step 6 Raise and block the rear of the cabinet

 

Step 7 Apply sealant on floor as outline in Step 5. on other three sides.

 

Step 8 Examine to see that cabinet is sealed to floor around entire perimeter.

 

NOTE Asphalt floors are very susceptible to chemical attack. A layer of tape on the floor prior to applyingthe sealant will protect the floor.

 

NSF Approved Sealants:

1. Minnesota Mining #ECU800 Caulk

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